NEED ASSISTANCE? | CALL 888-354-3422

MedStar Rapid Transportation


Just one call to MedStar Rapid Transportation connects our cardiac patients to critical ground and air transport services and to the experts that make up our heart care teams.

Air Transportation

MedSTAR Transport is accredited by the Commission on Accreditation of Medical Transport Systems and consists of four helicopters with bases strategically located throughout the Mid-Atlantic region to transport any critical care cardiac patients, as well as heart and hand trauma patients.

The standard flight crew consists of a pilot, critical care nurse, and a critical care paramedic, all of whom are trained to handle the full spectrum of adult and pediatric critical care patients. The medical crews are required to maintain the following certifications

  • DC, VA, MD, DE state licensure
  • National Registry for paramedics

Our pilots are required to be helicopter-instrument rated, and have a Class 2 medical certificate, and a minimum of 2,000 total flight hours/1,500 helicopter flight hours/1,000 helicopter hours as pilot in command /100 hours of unaided night-flight time as PIC/500 hours of turbine time.

Ground Transportation

MedStar Health partners with All American Ambulance whose ambulance and medical transportation services include basic and advanced life support and specialty care transports into or out of any MedStar Health facility.

The ambulance units are staffed by state-certified emergency medical technicians, nationally registered or state-certified paramedics, and registered nurses. A wheelchair-van service is available for clients who require assisted transportation but not an ambulance.

The fully-equipped fleet meets applicable industry and regulatory standards and is maintained in accordance with industry guidelines and replaced/updated regularly.


With our highly qualified air and ground transportation teams, no one is far from MedStar Health’s interventional and medical cardiologists, cardiothoracic surgeons, and multi-specialty teams that include nurses, technologists, therapists, educators, and dietitians.

Communications Center

Our 24/7 communications center is always prepared to facilitate arrangements in moving patients from outlying facilities into the MedStar Health system: from expediting the referral and coordinating the transport to locating an admitting physician and making bed assignments.